Video and audio content are important to make accessible for multiple reasons
Those who are Deaf and Hard of Hearing rely on captions and transcripts to access audio content. Those who are blind rely on transcripts and audio description for information that is only presented visually in multimedia. Captions and transcripts also help those where English is a second language, in noisy environments or where having audio playing is difficult, and for those who process better in multiple modes among many others who benefit from accessibility. Having audio content available as text also makes it accessible to machine translators, Braille output devices (used by people who are Deaf-Blind), and other assistive technology.
Main Considerations
- Captions are a text version of spoken audio and important sounds, synchronized with the video.
- Transcripts are another text version of spoken audio. Transcripts are usually provided alongside but separate from video/audio content, though they can usually be read without having to watch the video. Transcripts can also provide a description of any information conveyed visually. This is useful especially for videos that contain no speech but only music and images.
- Audio description is a separate narrated track that provides more details about what is only presented visually.
- Auto generated content. Automatically generated captions or transcripts that aren't checked may contain inaccuracies. For example, the phrase “It does, um, cause serious harm to people.” might turn into “It doesn’t cause serious harm to people.”
- Additionally, movement and sound can be extremely distracting for people with certain cognitive conditions. For some with neurological conditions it may even cause migraines, vertigo, or seizures. Rapid flashing can trigger seizures in people with certain neurological conditions.
| Content Type | New Requirements (Effective April 2026) | Implications |
|---|---|---|
| PRE-RECORDED VIDEO IN AN LMS | Must include accurate captions that meet WCAG 2.1 AA standards. |
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| PRE-RECORDED VIDEO ON A PUBLIC WEBSITE | Must include accurate captions that meet WCAG 2.1 AA standards. |
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| LIVE STREAMING VIDEO | Must provide real-time captions for all live streamed content. |
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| AUDIO DESCRIPTIONS | Required for video with essential visual information not conveyed in audio. |
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| VIDEO PLAYER (KALTURA, ZOOM, VIMEO) ACCESSIBILITY | Video players must be keyboard navigable and support screen readers. |
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| VIRTUAL EVENTS | All virtual events must be accessible by default, including captions and accessible platforms. |
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| THIRD-PARTY CONTENT | Institutions responsible for ensuring third-party content in instruction is accessible. |
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Strategy Guidance
Consult the following resources for guidance on achieving accessibility in this topic, particularly when you have a lot of applicable content.
- Guidance on how to treat video content you manage
General Resources
The following resources are helpful regardless of which platform you are working on.
- Overview of requirements for different types of videos commonly used within higher education
- From the National Deaf Center
- Includes guidance for deciding when audio description is necessary.
- Another tool available to instructors
How To By Platform
Zoom and Online Events
YouTube
Social Media
- Instructions for editing or creating captions. All videos are auto-captioned.